22 April 2014

Data Centre Denial of Access

We are sorry to announce that there has been an incident with our data centre this morning which has caused a temporary denial of access to the servers we use. The incident is caused by an attack on the internet. Our data centre has temporarily blocked server access in order to protect client information whilst the threat is assessed and eliminated.

We have been in urgent communications with the centre regarding this and we expect another update at 2 this afternoon at which point we hope to have an estimated switch on time.

In addition to the effect on our servers, the incident has also left our internet and phone lines severely affected. This is preventing us from communicating via our support lines and social media outlets.  

Our apologies again for this inconvenience, we are assured that the data centre are doing all they can to switch the systems back on as are we to chase them about this. We are handling this incident with the upmost immediacy and will inform you ASAP when the issue is resolved.


For all enquiries regarding this please email our support team on support@paritor.co.uk.

Data Centre Denial of Access

We are sorry to announce that there has been an incident with our data centre this morning which has caused a temporary denial of access to the servers we use. The incident is caused by an attack on the internet. Our data centre has temporarily blocked server access in order to protect client information whilst the threat is assessed and eliminated.

We have been in urgent communications with the centre regarding this and we expect another update at 2 this afternoon at which point we hope to have an estimated switch on time.

In addition to the effect on our servers, the incident has also left our internet and phone lines severely affected. This is preventing us from communicating via our support lines and social media outlets.  

Our apologies again for this inconvenience, we are assured that the data centre are doing all they can to switch the systems back on as are we to chase them about this. We are handling this incident with the upmost immediacy and will inform you ASAP when the issue is resolved.


For all enquiries regarding this please email our support team on support@paritor.co.uk.

15 April 2014

We've Moved!!

As part of our website re-development we've moved our blog on to our new website. This blogger feed will remain available however all new blog posts will now be accessible on www.paritorensemble.com under the News tab. By moving our blog on to our website we can help customers to learn more about our company and our services whilst browsing our blog posts. If you have any questions then please don't hesitate to get in touch- you can reach us on clare@paritor.co.uk.

6 March 2014

South West Peninsula Music Conference

Tomorrow we will be joining music educators and professionals from across the South West at the annual

We're looking forward to the jam packed programme and in particular the hub panel discussion "Ofsted Report: What hubs should do". It's always helpful to keep up to date with the latest challenges our customers are trying to overcome. Pop over and say hi to Clare and Ed on our stand in the AV room right next to the main hall.

24 February 2014

Busy With Pupil Reports? | Find out how Paritor Could Help

In response to customer feedback we're launching a new tool which will enable music services to save time, to improve report consistency and as always, to enhance the service delivered to parents.

Report Master is a simple to use tool which allows music services to create a more managed reporting system and to save time for their teachers in the process.

Not currently an Ensemble customer? No problem. Report Master can be purchased as a stand alone solution and does not require you to buy Ensemble.

There's never been a better time for you to get started with Report Master. If you purchase before the end of March you can get 1/3 off of the listing price for this fantastic tool. Report Master is usually £1500 per annum, order before the end of March and pay £1200 in the first year and £1500 per annum for subsequent years. Offer valid until 31/03/2014.






19 February 2014

Save Hours with Smart Reporting Tools | Report Master

How much time could you save for your teachers with a pupil reporting tool that integrated with Ensemble?

In response to customer feedback we're launching a new tool which will enable our customers to save time, to improve report consistency and as always, to enhance the service delivered to parents. 

Report Master is a simple to use plug-in for Ensemble which allows music services to create a more managed reporting system and to save time for their teachers in the process. 

If you're an existing Ensemble customer then there's never been a better time for you to get started with Report Master. Customers who purchase Report Master before the end of March will get 1/3 off of the listing price for the tool and can therefore obtain it for only £500. This introductory offer is available for a limited time only, please take a look at the below flyer for more information. If you would like to get started with Report Master today then please get in touch with Danny Wordsworth on 01395 445092 or via email to danny@paritor.co.uk. 




11 February 2014

Billing your Customers: The Advantages and Disadvantages of School Billing

Hello it's Will here and welcome to the first in a series of blogs about billing your customers. As we all know there is no right or wrong way to do this and there are many variations employed by music services across the UK. In this series of blogs I want to analyse each of the different options, looking at their strengths and drawbacks.

Firstly, let’s look at billing schools for teachers’ time. This process is used by at least half of all music services I come across, and has one obvious strength. Essentially, if you bill schools, you have fewer customers and accounts to deal with therefore you can have a smaller administration team. You don’t need to have a full register for the lesson as it does not affect the bill, which again reduces the administration requirements. The smallest administration setups I come across with music services are those with minimal parental billing.
 
Unfortunately, despite the above strengths, billing schools directly is not always the easiest route for music services. With the Arts Council data returns demanding statistics on pupils in lessons, many services that have billed schools for several years don’t have the infrastructure to accurately collect, store and analyse this information. There have been ways around this that I have come across. The most common solution involves asking for either pupil names or statistics from the schools themselves however this only works if schools have the time to send over the data. Another option is to find out the year group of the pupils in the lessons at your schools and then request statistics or pupil information on these pupils from your central pupil database. This option however is not really appropriate for trusts as these organisations generally do not have a close enough connection to their local authority.
 
When thinking about billing schools it’s also important to consider that it isn’t only music services who are having to juggle more work for less funding. Schools are looking to establish greater efficiency in their administration too and I’m increasingly coming across situations where they have cancelled contracts with music services. With increased hourly rates from the music services and reduced time for their admin teams, many schools are no longer able to both invoice the parents themselves and provide statistics for the music service.
I am sure that there are some positives and negatives that I have missed in the above analysis, please feel free to comment or email me at will@paritor.co.uk if you think there are any areas that I have not included. If you bill schools, how have you been able to solve these issues? Let us know as there are plenty of services out there who would like to hear any solutions you have found to be successful!
 
Thanks for reading, in the next instalment of this blog, I will be looking at the strengths and weaknesses of billing parents directly.

 

 

5 February 2014

More Ensemble Customers Move to the Cloud

In the last year we've seen a 20% increase in the number of Ensemble users moving onto hosted databases. We believe that there are many reasons for this. With heightened security, the ability to enable remote working tools for peripatetic teachers and greater business flexibility Cloud Solutions have never looked better. And it appears that Ensemble users across the country agree. As we move forward into 2014 we can expect these numbers to continue to rise as more and more of our customers seek to improve the efficiency of their organisations and begin to recognise the benefits of cloud computing.

(Click the image for a larger version)

Unsure what the Cloud is or how it could benefit your business? If you've got time take a  look at our video:




The worst day to make it into work?

Whether you're in central London or (not so) sunny Devon, many of us will of had a challenge making it into work today. For organisations providing tuition this represents a unique challenge in coordinating the safe and timely arrival of numerous individuals. At times like these we're here to help. 

The Ensemble SMS facility is ideal for urgent updates and with an affordable range of text bundles it's an opportunity not to be missed. Be prepared, get in touch with our Communications Manager Danny Wordsworth today to order your texts now; these can be credited to your Ensemble account immediately. You can reach us on 01395 445092 or via email on danny@paritor.co.uk.


3 February 2014

Help Video Series



At Paritor, we're dedicated to helping our customers in getting the most out of Ensemble. As part of this, we're going to make it even easier for you to access the help you need as soon as possible.

Over the last few months we've had a team of Ensemble experts working on a series of videos designed especially for our users. The videos take a comprehensive look at all features and tools within Ensemble and have been produced in easy to navigate, bite-sized chunks.

From this Friday you will be able to access these help snippets whenever you need them. So if you'd like to know how to do something in Ensemble just take a look in the guide and you'll find a handy clip to show you how. The videos will be made available from this Friday in both the Ensemble help manual and also in playlists on our YouTube channel.

Are peripatetic teachers adequately supported in managing the delivery of their tuition and what could we do to enhance this?

Having worked with Music Services for over 15 years we're experienced in listening to the needs of this sector. As we move into 2014 however, we will be directing our focus on the front end users of Ensemble, those who the system works for. As such we will be looking to better understand the needs of peripatetic teachers, music students and parents. By understanding the challenges faced by these individuals we can help our customers to respond to these challenges, to deliver a better experience and ultimately to improve the service their organisation provides.

In order to achieve this we will be opening up a topic of discussion every month and we will be asking you to let us know your thoughts. By participating you'll help us to support you in understanding the issues faced by individuals who come into contact with your organisation.

This month we'll be asking:

Are peripatetic teachers adequately supported in managing the delivery of their tuition and what could we do to enhance this?

We want to really think about:

1) What peripatetic teachers need in order to complete their job effectively
2) The tools available to make their jobs easier
3) The potential benefits to be had in helping peripatetic teachers to manage the delivery of their tuition

16 January 2014

Interested in Seeing What Ensemble can do but Don't Have Lots of Time to Dedicate to a Demonstration?


Interested in seeing what Ensemble can do but don't have lots of time to dedicate to a demonstration? You can now look at the system with an online tour. Tours are easy to book and we'll schedule them at a time to suit you. All you have to do is find a spare hour, visit a website and wait for us to give you a call. Online tours are a great way to get an insight into the working of Ensemble with no strings attached. 

If you'd like to take a look at Ensemble then simply give us a call on 01395 445092 or email sales@paritor.co.uk. 

15 January 2014

How Ensemble Live is Helping Music Teachers

Teachers are central to any tuition organisation. The office rely on a flow of information from them to stay up to date with pupil progress, invoicing, attendance and other factors and the organisation rely on them to deliver engaging and high quality lessons. Ultimately making your teacher's lives easier is essential in creating a successful tuition organisation. That's where we come in.
 
With years of experience in the music tuition management sector we have engineered our administration system to work not only for office teams, but also for front of house users. This process has led to the development of Ensemble Live, our iPad range for teachers, parents and schools. By using Ensemble Live, teachers can access registers, timesheets and schedule information from anywhere. This means that whether they're in a lesson with pupils or at home after a long day, your teachers can update their information and sync this back to the office database with ease. If this wasn't already sounding good enough, your teachers can also use our app to make amendments to their schedules such as make-up lessons or to move pupils into lessons from a waiting list. All of this information will also be synced with the back office data. 
 
In using our existing experience with music services to develop Live Teacher we believe that we've created a solution which will help these organisations to operate more cohesively. Having the information they need at their fingertips will improve experience for teachers, help reduce their work and ensure that the office team are getting the information they need with minimal work and delay. Ultimately we believe that by bringing people closer to the working of your organisation, tuition providers can make their lives easier and bring the focus back to quality provision.
 
If you'd like to know more about the Ensemble Live range then please visit:
http://www.paritorensemble.com/ensemble-live.html.

Alternatively, to arrange an online or face-to-face demo today then please give us a call on:
01395 445092 or email sales@paritor.co.uk.

14 January 2014

Video: How Will Cloud Computing Benefit my Organisation?

http://www.youtube.com/watch?v=ydBf62253PA

We believe that using Cloud Computing can seriously improve the way our customers operate so we've put together a short video to explain why.

For more information about the next generation of Ensemble which works using the power of cloud computing then please visit our website at http://www.paritorensemble.com/.

If you'd like to know more about what the cloud is then please take a look at our other blog on Cloud Computing Cloud Computing for Dummies, which goes over the basics.

10 January 2014

www.paritorensemble.com

Towards the end of last year we started work on our new website. The fresh Paritor ensemble website is going to make it easier for you to access the information you need and quickly. With a clean and organised look and lots of videos we can’t wait to show you what we’ve been up to.

Here’s a sneak preview:

9 January 2014

What Does Cloud Computing Mean for Ensemble?

You’ve probably heard the phrase “Cloud Computing” a lot over the last year, usually coupled with the words “revolution” or “security”. But what are we all banging on about and what’s it going to mean for our customers now and in the future?

 Cloud Computing is the phrase used to describe a way of storing and accessing your data. Instead of accessing your information from your computer’s hard drive or a hard drive in your office network, using the cloud means accessing your information over the internet. Although many of us were initially sceptical, it turns out that using the Cloud is actually a much securer and more flexible way for businesses to operate. This hasn’t gone unnoticed, recent estimates suggest that the cloud computing market is on its way to generating $100 billion a year, and McKinsey & Co estimated that a whopping eighty percent of large companies surveyed in North America are either looking at, or currently using cloud services. In fact, Cloud Computing is such an expanding technology that you may already be using it. Systems like the email service Microsoft 365, Hotmail and other things such as Sales Force are all Cloud hosted solutions.

At Paritor we’re pleased to say that cloud computing is opening up a world of possibilities for our customers. Already, through tools such as Ensemble Live, we’re able to help customers change the face of their organisation and work more collaboratively with parents and teachers. Using remote access, our customers can give certain users access to the running of their organisations. For example, teachers at one of our Music Services are now completing their registers and time sheets from within a lesson using iPad technology. This opportunity is improving both teacher/parent experience and business efficiency. By using the Cloud we are being given a new way to look at managing an organisation, one in which collaboration and flexibility are key. This is a very exciting prospect for us at Paritor and one which we feel will be of benefit to our customers as we move forward together with the next generation of Ensemble.

 If you’d like to know more about the Cloud then please take a look at our other blogs:
1) http://blog.paritor.com/2013/10/cloud-computing-for-dummies.html
2) http://blog.paritor.com/2013/10/cloud-computing-and-tuition-management.html




 

7 January 2014

"We believe that the music services who operate well this year will be improving the way they work with those closest to them."

Up ahead of the next round of Arts Council funding cuts we know that for some Music Services, this year is make or break. With increasing pressure on services to operate with innovation and efficiency the forward thinking organisations are leading the way. We’ve been delighted to work with customers such as Tri-Borough and Newham as they move forward with hub operation. However as mentioned in the National Music Council awards, we are still a long way from realising the vision of partnership working laid out in the Henley report and the National Plan for Music Education. So how can we generate organisations with the infrastructure and operations to survive the next round of funding cuts?

We believe that the services who operate well this year will be improving the way they work with those closest to them. For us the solution lies not only in effective partnership in the traditional sense, but also effective partnerships with those who come into daily contact with your service. By facilitating teachers and parents to become more involved with the day-to-day running of your service you can improve their experience and liberate more time for you to concentrate on music provision.

That's why this year we'll be bringing you the next generation of Ensemble and transforming the way you think about managing your provision. We want to share our vision for working together, wherein organisations empower their teachers and assist their parents. Some of our customers are already wholeheartedly embracing these concepts and maximising the potential of Ensemble. These services, such as Knowsley, are future proofing their organisations and reaping the benefits. By empowering those closest to them music services can improve customer experience, affectivity and most importantly the quality of provision. We want you to do this too. Keep an eye and an ear out for Paritor in 2014 as we show you how to future proof your organisation.