22 April 2014

Data Centre Denial of Access

We are sorry to announce that there has been an incident with our data centre this morning which has caused a temporary denial of access to the servers we use. The incident is caused by an attack on the internet. Our data centre has temporarily blocked server access in order to protect client information whilst the threat is assessed and eliminated.

We have been in urgent communications with the centre regarding this and we expect another update at 2 this afternoon at which point we hope to have an estimated switch on time.

In addition to the effect on our servers, the incident has also left our internet and phone lines severely affected. This is preventing us from communicating via our support lines and social media outlets.  

Our apologies again for this inconvenience, we are assured that the data centre are doing all they can to switch the systems back on as are we to chase them about this. We are handling this incident with the upmost immediacy and will inform you ASAP when the issue is resolved.


For all enquiries regarding this please email our support team on support@paritor.co.uk.

Data Centre Denial of Access

We are sorry to announce that there has been an incident with our data centre this morning which has caused a temporary denial of access to the servers we use. The incident is caused by an attack on the internet. Our data centre has temporarily blocked server access in order to protect client information whilst the threat is assessed and eliminated.

We have been in urgent communications with the centre regarding this and we expect another update at 2 this afternoon at which point we hope to have an estimated switch on time.

In addition to the effect on our servers, the incident has also left our internet and phone lines severely affected. This is preventing us from communicating via our support lines and social media outlets.  

Our apologies again for this inconvenience, we are assured that the data centre are doing all they can to switch the systems back on as are we to chase them about this. We are handling this incident with the upmost immediacy and will inform you ASAP when the issue is resolved.


For all enquiries regarding this please email our support team on support@paritor.co.uk.

15 April 2014

We've Moved!!

As part of our website re-development we've moved our blog on to our new website. This blogger feed will remain available however all new blog posts will now be accessible on www.paritorensemble.com under the News tab. By moving our blog on to our website we can help customers to learn more about our company and our services whilst browsing our blog posts. If you have any questions then please don't hesitate to get in touch- you can reach us on clare@paritor.co.uk.

6 March 2014

South West Peninsula Music Conference

Tomorrow we will be joining music educators and professionals from across the South West at the annual

We're looking forward to the jam packed programme and in particular the hub panel discussion "Ofsted Report: What hubs should do". It's always helpful to keep up to date with the latest challenges our customers are trying to overcome. Pop over and say hi to Clare and Ed on our stand in the AV room right next to the main hall.

24 February 2014

Busy With Pupil Reports? | Find out how Paritor Could Help

In response to customer feedback we're launching a new tool which will enable music services to save time, to improve report consistency and as always, to enhance the service delivered to parents.

Report Master is a simple to use tool which allows music services to create a more managed reporting system and to save time for their teachers in the process.

Not currently an Ensemble customer? No problem. Report Master can be purchased as a stand alone solution and does not require you to buy Ensemble.

There's never been a better time for you to get started with Report Master. If you purchase before the end of March you can get 1/3 off of the listing price for this fantastic tool. Report Master is usually £1500 per annum, order before the end of March and pay £1200 in the first year and £1500 per annum for subsequent years. Offer valid until 31/03/2014.






19 February 2014

Save Hours with Smart Reporting Tools | Report Master

How much time could you save for your teachers with a pupil reporting tool that integrated with Ensemble?

In response to customer feedback we're launching a new tool which will enable our customers to save time, to improve report consistency and as always, to enhance the service delivered to parents. 

Report Master is a simple to use plug-in for Ensemble which allows music services to create a more managed reporting system and to save time for their teachers in the process. 

If you're an existing Ensemble customer then there's never been a better time for you to get started with Report Master. Customers who purchase Report Master before the end of March will get 1/3 off of the listing price for the tool and can therefore obtain it for only £500. This introductory offer is available for a limited time only, please take a look at the below flyer for more information. If you would like to get started with Report Master today then please get in touch with Danny Wordsworth on 01395 445092 or via email to danny@paritor.co.uk. 




11 February 2014

Billing your Customers: The Advantages and Disadvantages of School Billing

Hello it's Will here and welcome to the first in a series of blogs about billing your customers. As we all know there is no right or wrong way to do this and there are many variations employed by music services across the UK. In this series of blogs I want to analyse each of the different options, looking at their strengths and drawbacks.

Firstly, let’s look at billing schools for teachers’ time. This process is used by at least half of all music services I come across, and has one obvious strength. Essentially, if you bill schools, you have fewer customers and accounts to deal with therefore you can have a smaller administration team. You don’t need to have a full register for the lesson as it does not affect the bill, which again reduces the administration requirements. The smallest administration setups I come across with music services are those with minimal parental billing.
 
Unfortunately, despite the above strengths, billing schools directly is not always the easiest route for music services. With the Arts Council data returns demanding statistics on pupils in lessons, many services that have billed schools for several years don’t have the infrastructure to accurately collect, store and analyse this information. There have been ways around this that I have come across. The most common solution involves asking for either pupil names or statistics from the schools themselves however this only works if schools have the time to send over the data. Another option is to find out the year group of the pupils in the lessons at your schools and then request statistics or pupil information on these pupils from your central pupil database. This option however is not really appropriate for trusts as these organisations generally do not have a close enough connection to their local authority.
 
When thinking about billing schools it’s also important to consider that it isn’t only music services who are having to juggle more work for less funding. Schools are looking to establish greater efficiency in their administration too and I’m increasingly coming across situations where they have cancelled contracts with music services. With increased hourly rates from the music services and reduced time for their admin teams, many schools are no longer able to both invoice the parents themselves and provide statistics for the music service.
I am sure that there are some positives and negatives that I have missed in the above analysis, please feel free to comment or email me at will@paritor.co.uk if you think there are any areas that I have not included. If you bill schools, how have you been able to solve these issues? Let us know as there are plenty of services out there who would like to hear any solutions you have found to be successful!
 
Thanks for reading, in the next instalment of this blog, I will be looking at the strengths and weaknesses of billing parents directly.